Analista De Operacao Beneficios Pleno

  • Rio de Janeiro
  • Marsh

Works within a team at client sites to perform moderately difficult support tasksAdministers policies and claims to serve as the contact between insurers and the insuredMonitors day-to-day events along policy lifecycle remotely to ensure colleagues are getting the service they needIdentifies opportunities to cross-sell services to expand the client relationshipMonitors and documents activity of team to ensure compliance with internal/external client service agreementsHears concerns from colleagues and resolves simple issues, and begins to resolve more complex issues