City Manager (Gerente Operacional) - Rio de Janeiro

Whoosh is a leading electric scooter sharing service, dedicated to providing efficient and sustainable transportation solutions. We are currently expanding our operations and seeking a City Manager for our Rio de Janeiro location.
As the City Manager, you will be responsible for overseeing the day-to-day operations of our service center in Rio de Janeiro. You will be leading a team of drivers, mechanics, and coordinators to ensure the smooth operation and maintenance of our electric scooter fleet.
Responsibilities:

• Manage the service center, including repair, maintenance, and charging of electric scooters
• Recruit and train personnel for the service center, including drivers, mechanics, and coordinators
• Ensure operational efficiency and productivity by implementing and improving processes
• Monitor key performance indicators and implement strategies to achieve targets
• Coordinate with authorities, administration, and police to resolve any operational issues
• Build and maintain relationships with suppliers and manage spare parts inventory
  

Requirements

• Fluent English
• Proven experience in logistics or operations management
• Strong multitasking skills and ability to work in a fast-paced environment
• Excellent leadership and team management abilities
• Experience in managing service centers is a plus
• Knowledge of the B2C market and customer service best practices
  

Benefits
We offer:

• Competitive salary (to be discussed with successful candidate);
• The possibility of career and professional development;
• Interesting and ambitious tasks;