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Job Description
Fun, innovative, game-changing, reputable full-service merchant service industry experts seeking detail-oriented, creative, and organized, Client Support Specialist.(Note: This job ad is long because we love our company, and we want to ensure all candidates understand we have a different approach to doing business. Please work just as hard on your cover letter as we did writing this ad. The effort you put into applying for this position shows us you are the right person for RedFynn. COVER LETTERS AND RESUMES ARE READ, AND DO MATTER.)How to ApplyTo apply for this position, please email your resume and a cover letter stating your salary expectations to ** . Any application which does not include all of the mentioned items will not be considered. Also, please place "Installation Specialist" in the subject line when sending your submission.
Required experience:2 years of sales or retention experience preferredFunctional knowledge of iOS operating systems, Google Applications, Adobe, and phone systems.Job Responsibilities:This job will require you to Call business owners and install or set up their Credit card machine or online payment gateway depending on the set up provided
You will be setting up meetings with merchants as well as follow up in the event they dont answer.Staying organized is key because you will need to notate and and keep track of the work you do in our super efficient and clean ticketing system.
Skills Needed
Works well in a fast-paced environment while staying precise in daily activities.Must be able to communicate with our merchants and partners in a respectful and concise way.Exudes respect and positivity in all interactions both inside and outside of the organization.Superior Organizational Skills.Able to work across all departments with ease, but still work independently.Efficient with Apple operating systems (Mac / iOS), Google Applications, Adobe, and phone systems.Able to navigate multiple system interfaces to handle inbound and outbound calls and correspondence for our merchants and partners.Shows initiative and is willing to get the job done no matter the challenges that may arise.Arrives to work on-time ready to do the work needed to be done.Out of the box thinker willing to contribute ideas for process improvement
RedFynn's Purpose: We empower small businesses to build their dreams.
RedFynn's Core Values:We passionately advocate for our clientsWe are family.We have synergy.We innovate and invest in improvement.We do details.We do the right thing.We have fun.We approach challenges with optimism.
About RedFynn TechnologiesRedFynn has grown to become one of the most well respected, full-service business solutions providers in the US. We are a nationwide company, clients we service in all 50 states throughout the US. We are currently in need of qualified and enthusiastic talent to join our value driven team of champion professionals.At RedFynn our people come first. Having the best people and an unbreakable company culture is what allows us to consistently deliver a client experience that gives us the edge in the market. The right candidate must be passionate about small business and aligned with our core values. Do not apply if you are not passionate about small business and/or 100% confident you can live and breathe our core values everyday.
To apply for this position, please send resume and a cover letter stating your salary expectations. Any application which does not include all of the mentioned items will not be considered. Also, please place "Installation Specialist" in the subject line when sending your submission. Thank you