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ESSENTIAL JOB RESPONSIBILITIES:
- Ensure all transactions meet internal, local and international compliance requirements.
- Provide back-office support to the Sales, Marketing and Service Teams performing logistics activities while providing relevant information as required.
- Daily control of delivery dashboard, interacting with carriers and customers.
- Working in conjunction with Importation/Exportation team by coordinating shipments from factory to 3PL.
- Coordination of incoming shipments including: warehouse notification and receipt into SAP
- Ensure stock count is accurate through regular cycle counts and stocktakes.
- Stock quality is maintained by appropriate segregation and disposition of damaged and expired stock.
- Analyze all aspects of logistics to determine the most cost-effective or efficient means of transporting products or supplies.
- Ensure that all logistics processes are documented and that the processes meet corporate compliance guidelines. Prepare & maintain SOP’s as required.
- Liaising with the 3rd party warehouses in Brazil by ensuring:
- Operations meet the defined service level requirements including local shipping arrangements
- Work with suppliers or customers to improve supply chain efficiency or sustainability.
- Take ownership for the coordination and planning of warehousing activities including: inbound, outbound and reverse logistics with a focus on inventory management.
- Ensure that our 3rd party logistics partners follow best practices and processes and will be responsible for measuring their KPIs.
- Ensure that KPI’s, Metrics and reporting is conducted weekly, monthly or as required.
- Recommend process, procedure and system improvements where necessary.
- Process SAP transactions ensuring adherence remain in line with corporate requirements.
- Liaise with all relevant parties on any local issues, new product introductions and product changes.
- Prepare and analyze reports as required to meet company objectives and compliance reporting requirements.
- Liaison and follow‐up when appropriate with transport companies, ensuring Cepheid service levels meets customer expectations of prompt delivery times.
- Provision of proof of deliveries (POD) as required to aid in resolving outstanding accounts.
- Ensure adherence with Quality procedures and Internal policies.
- Assist in the management of stock take and cycle count activities with the 3PL warehouse and ensure the inventory is reconciled timely.
- Performing other administrative tasks as requested.
MINIMUM REQUIREMENTS:
Education and Experience:
Bachelor’s degree with 2+ years of related work experience OR
Master’s degree in field with 0-2 years of related work experience.
Experience in warehousing processes and desired in importation
SAP experience essential
Certificate in Logistics Management, Supply Chain or Administration.
One-year experience working in a similar environment.
Knowledge of medical/pathology/scientific terms an advantage
Understanding of logistics, supply chain
Knowledge and skills:
Excellent customer and interpersonal skills, well organized, able to multi-task, able to work with multiple groups internally and externally, strong work ethic.
Proven experience and a successful record in a logistics environment
Must be able to maintain multiple projects at one time.
Strong customer service focus, customer satisfaction oriented with strong problem-solving skills.
Strong general computer literacy with Intermediate skills in Microsoft Office products
SAP experience essential
Excellent written, communication & interpersonal skills.
Ability to prioritize and work under pressure.
High attention to detail
Ability to work autonomously and within a team
Language: English and Spanish/Portuguese