Senior Operations Analyst

About Nerdy** Qualifications - Bachelor's Degree required, Masters/MBA Degree is a plus- 5+ years of experience in a business/operations analysis capacity using analytical tools and methods to identify trends and develop operational rigor across an organization- Hands-on experience building forecasting and resource optimization models- Advanced Excel skills and basic SQL skills are required- Experience with data-visualization tools (i.e. Looker) is a plus- Highly analytical, quantitative orientation and able to learn quickly- Ability to simultaneously manage multiple projects with varying levels of complexity and communicate status reports, problems, and potential solutions to management and other company employees- Excellent analytical, interpersonal, problem-solving, decision-making, leadership, oral and written skills- Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes Responsibilities - Design, develop, create, document, and test business metrics and insights from informal business ideas or objectives.- Conduct in-depth analysis of operational data to identify trends, patterns, and opportunities for improvement- Develop actionable insights and recommendations to drive operational efficiency and enhance business performance- Collaborate with stakeholders across departments to streamline existing processes and workflows- Identify bottlenecks and inefficiencies and propose solutions to improve productivity and reduce costs- Develop and maintain performance metrics and KPIs to monitor operational performance- Prepare regular reports and dashboards to communicate key findings and insights to management and stakeholders- Develop operational cadences, processes, metrics, and reporting to achieve business initiatives and drive operational efficency- Construct models for measuring and forecasting tutor supply forecasts and retention/churn Varsity Tutors Leadership Principles Relentless Focus on Customers- Comfort with Ambiguity- Ownership- Simplify- Intellectual Curiosity- Build Teams- Think Big- Insist on High Standards- Bias for Action- Build Trust- Go Deep- Have Conviction- Deliver Results- Are Right, a Lot Benefits**- Competitive Salary (paid in USD)- Remote Position- Flexible PTO- Free Learning Membership for you and your household (1-1 tutoring hours, unlimited use of on-demand services, and access to our online classes)- Once-in-a-lifetime opportunity to help transform how the world learns!- Nerdy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._